GDPR Compliance Statement

Applicability

While glade-leopard.com is an Australian-based business, we recognize that the General Data Protection Regulation (GDPR) may apply to our operations when we process personal data of individuals located in the European Economic Area (EEA). This statement outlines our commitment to GDPR compliance for any EEA-based visitors or customers.

Legal Basis for Processing

When we collect and process personal data from EEA residents, we do so under the following legal bases:

• Consent: When you voluntarily submit inquiry forms, you provide explicit consent for us to process your information for the stated purposes
• Contractual Necessity: Processing is necessary to fulfill consultation requests and service delivery
• Legitimate Interests: We may process data to improve our services and respond to customer needs, provided this does not override your rights

Data Subject Rights Under GDPR

If you are located in the EEA, you have enhanced rights regarding your personal data:

Right to Access

You may request confirmation of whether we process your personal data and obtain a copy of that data in a commonly used electronic format.

Right to Rectification

You may request correction of inaccurate or incomplete personal data we hold about you.

Right to Erasure

You may request deletion of your personal data under certain circumstances, including when the data is no longer necessary for the purposes for which it was collected, or when you withdraw consent.

Right to Restrict Processing

You may request that we limit how we use your data in specific situations, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

You may request to receive your personal data in a structured, machine-readable format and have it transmitted to another controller where technically feasible.

Right to Object

You may object to processing of your personal data based on legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.

Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority in your country of residence if you believe we have processed your data unlawfully.

Exercising Your Rights

To exercise any of these rights, please submit a request to [email protected]. We will respond to your request within 30 days. We may request additional information to verify your identity before fulfilling requests.

Data Transfers

Personal data collected from EEA residents is processed and stored in Australia. While Australia is not currently recognized by the European Commission as providing adequate data protection, we implement appropriate safeguards including:

• Encryption of data during transmission and storage
• Access controls limiting data access to authorized personnel only
• Contractual commitments with any third parties who may process data on our behalf
• Regular security assessments and updates to our data protection practices

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in our privacy policy, comply with legal obligations, resolve disputes, and enforce agreements. For project-related inquiries, we typically retain data for seven years to support warranty claims and legal requirements.

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significant effects on individuals.

Data Protection Officer

Given the nature and scale of our operations, we have not appointed a formal Data Protection Officer. However, privacy-related inquiries should be directed to [email protected], where they will be handled by our management team.

Children's Data

We do not knowingly collect or process personal data from individuals under 16 years of age. If we become aware that we have inadvertently collected such data, we will delete it promptly.

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected individuals within 72 hours of becoming aware of the breach, as required by GDPR Article 33.

Updates to This Statement

We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. Material changes will be communicated through website notice or direct communication to affected individuals where feasible.

Contact Information

For questions about our GDPR compliance or to exercise your data protection rights:

Email: [email protected]
Address: Unit 7, 142 Parramatta Road, Granville NSW 2142, Australia