Privacy Policy

Introduction

This privacy policy explains how glade-leopard.com collects, uses, and protects personal information provided by visitors and customers. We are committed to safeguarding your privacy while providing window manufacturing and consultation services.

Information We Collect

We collect information that you voluntarily provide when submitting inquiry forms or requesting consultations. This includes:

• Full name
• Email address
• Service selection preferences
• Project details and requirements (when provided)

We do not collect sensitive personal information such as financial data, health records, or government identification numbers through our website.

How We Use Your Information

Information collected is used exclusively for the following purposes:

• Responding to your service inquiries and consultation requests
• Providing technical proposals and quotations
• Scheduling site visits and project assessments
• Communicating project updates and delivery information
• Improving our service offerings based on inquiry patterns

We do not use your information for marketing purposes unless you have explicitly requested to receive updates about our services.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. Your information may only be shared in the following limited circumstances:

• With installation contractors directly involved in your project, only when necessary to complete the work
• With architects or builders you have authorized us to coordinate with
• When required by law or legal process
• To protect our rights or property, or the safety of our employees and customers

Data Storage and Security

Personal information is stored on secure servers located in Australia. We implement industry-standard security measures including encrypted data transmission, access controls, and regular security audits. However, no method of electronic storage is completely secure, and we cannot guarantee absolute security.

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, typically for the duration of your project plus seven years for warranty and legal compliance purposes.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze site traffic. For detailed information about cookie usage, please refer to our Cookies Policy.

Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information (subject to legal retention requirements)
• Object to processing of your information for specific purposes
• Withdraw consent for future communications

To exercise these rights, contact us at [email protected] with your request.

Third-Party Links

Our website may contain links to external resources or supplier websites. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies.

Children's Privacy

Our services are intended for business and property owner use. We do not knowingly collect information from individuals under 18 years of age.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page indicates when the policy was most recently revised. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Information

For questions or concerns about this privacy policy or how your information is handled, please contact:

Email: [email protected]
Address: Unit 7, 142 Parramatta Road, Granville NSW 2142, Australia

Compliance

This privacy policy is designed to comply with the Australian Privacy Principles under the Privacy Act 1988. For more information about your privacy rights, visit the Office of the Australian Information Commissioner at oaic.gov.au.